Trains from Thatto Heath
to Dorchester South
Book your tickets
Thatto Heath facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
no shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Platform 2
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesSt Helens Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Station Message
Due to refurbishment work, the ticket office will be closed until further notice and a temporary ticket office will be located by the footbridge and main car park.
The temporary ticket office will be closing at 1240 on Thursday 21 November and will be closed on Friday 22 November 2024.
Dorchester South facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Dorchester South ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
In the booking hall. Area is heated and seating complies with Code of Practice.
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.
Accessible toilets are located in the booking hall on platform 1. The toilets are open:
Monday to Friday - 05:50 to 18:15Saturday - 06:45 to 17:00Sunday - 08:30 to 16:00
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Station forecourt, off Weymouth Avenue
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CCTVNo
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.
Accessible toilets are located in the booking hall on platform 1. The toilets are open:
Monday to Friday - 05:50 to 18:15Saturday - 06:45 to 17:00Sunday - 08:30 to 16:00
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Accessible toiletsNo
N/A
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Dorchester South.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesNo
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Parking
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NameDorchester South Car Park
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Spaces47
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ChargesOff-peak: £2.30
Per Hour: £1.00
Daily: £4.60
Weekly: £18.30
Monthly: £65.10
Three Monthly: £195.30
Annual: £651.00
Saturday: £2.30
Sunday: £2.30
Note:Ring Go Code 2028.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.50.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £6.90.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces12
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ShelteredNo
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CctvNo
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Annotation
2 lockers plus 10 additional cycle spaces
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TypeLockers
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category B2 Station. Some step-free access to all platforms - please check details - Ramp to Platform 1 at approx 1:14 gradient (to London) via Booking Hall, or level via car park (1 step via side gate next to Booking Hall when closed). Ramp at approx 1:20 to Platform 2 (to Weymouth) from separate entrance. Interchange via street over 1km so no reasonable step-free access between platforms.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.