Thatto Heath to Elmswell Train Tickets & Timetables

Thatto Heath to Elmswell

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Thatto Heath facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
  
  no shelters only
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Thatto Heath station
- Rail replacement locations
  
  Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Platforms 1&2
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  10
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Platform 2
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  St Helens Central
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. Street set down only available.
- Wheelchairs Available
  
  No

Elmswell facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Elmswell station
- Rail replacement locations
  
  Rail replacement bus services pick up and drop off at the bus stops on School Road, opposite Co-Op.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  https://www.greateranglia.co.uk/lost-property
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Help points at this station are available for customers to use 24/7
- Passenger Information Systems
  
  DepartureScreens
- Customer Help Points
  Yes
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards Cambridge) - Between the ramped entrance to this platform and the ticket machine, fixed to a white post
  - Platform 2 (for trains towards Stowmarket and Ipswich) - Near the signal on the platform, fixed to the grey post beneath the customer information screen
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  There are three cycle stands on Platform 1 (for trains towards Cambridge) beyond the former station building and canopy. There are also two cycle lockers on Platform 2 (for trains towards Stowmarket and Ipswich), located between the customer information screen and the waiting shelter.
- Type
  
  Lockers
  Stands
Accessibility
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Nearest stations with more facilities
  
  Bury St Edmunds
  
  Stowmarket
- Accessible toilets
  
  No
- Step Free Access
  
  This station has step free access to both platforms from Station Road, with approximately 50 metres between the two entrances which are either side of the level crossing.
  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform, next to the yellow boarding ramp.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No

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Trains from Thatto Heathto Elmswell

Thatto Heath to Elmswell

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Thatto Heath facilities

Elmswell facilities

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Trains from Thatto Heath
to Elmswell