Trains from Thatto Heath
to Truro
Book your tickets
Thatto Heath facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
no shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Platform 2
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesSt Helens Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Truro facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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First Class Lounge
Location: Platform 3
Tickets Accepted: All First Class
Facilities: Modern comfortable lounge with TV
Refreshments: Complimentary refreshments
Wi-Fi: Available
Showers: Yes
Concessions for Standard Class Sleeper Berth Customers: Yes
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Seated AreaYes
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Waiting Room
P3
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TrolleysYes
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Station BuffetYes
Caf├й to Platform 2
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ToiletsYes
Platform 2
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
Platform 2 & 3
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TelephonesYes
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Post BoxYes
Platform 2
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ShopsYes
Caf├й to Platform 2
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Rail replacement locations
Front of the station
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 2
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 165 2030TR1 3HH -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces150
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ChargesDaily: £4.10
Weekly: £20.50
Monthly: £69.00
Three Monthly: £206.00
Annual: £560.00 -
Number Accessible Spaces3
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Accessible Spaces Note
Located in short stay to front of station
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Front of station
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Annotation
Cycle hoops are provided for cycle parking.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 05:15 to 00:30
Sat 05:30 to 23:15
Sun 08:00 to 23:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Yes
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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Opening Times
The lounge is open for Night Riviera Sleeper customers only:
Monday to Friday - 1830 to 2230
Sunday - 2015 to 2145
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Details
Location: Platform 3
Tickets Accepted: All First Class
Facilities: Modern comfortable lounge with TV
Refreshments: Complimentary refreshments
Wi-Fi: Available
Showers: Yes
Concessions for Standard Class Sleeper Berth Customers: Yes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.