Thornaby to Custom House (Elizabeth line) Train Tickets & Timetables

Thornaby to Custom House (Elizabeth line)by train on average takes 3 hrs 56 mins

Thornaby to Custom House (Elizabeth line) one way only

Cheapest Advance Single from £49.60

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 21 minutes
First train leaves Thornaby at 05:53
Last train leaves Thornaby at 19:54

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Thornaby to Custom House (Elizabeth line) train times

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Thornaby facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
- Penalty Fares
  
  Penalty fares apply for TP
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Seating is available within the booking hall, which is heated, during staffed hours.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Thornaby station
- Rail replacement locations
  
  Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
Wifi
- Annotation
  
  Find WiFi Hotspots around Thornaby station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  360 600 1671
- Available
  
  No
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
  When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  01895 262 122
- Operator Name
  
  TransPennine Express
- Name
  
  Station Car Park
- Spaces
  
  60
- Charges
  
  Daily: £3.10
  Weekly: £13.50
  Monthly: £46.00
  Three Monthly: £120.00
  Annual: £365.00
- Number Accessible Spaces
  
  4
- Accessible Spaces Note
  
  Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  Customers can purchase their car parking tickets via the APCOA Connect app or website.
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  34
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  On the approach road opposite the ticket office
- Annotation
  
  In addition 3 lockers are rentable from Stockton Council located in the Car Park.
- Type
  
  Racks
Accessibility
- Helpline
  
  0800 107 2149
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Sat 05:45 to 19:00
  Sun 09:15 to 16:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  Middlesbrough
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
- Step Free Access
  
  This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

Custom House (Elizabeth line) facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards can only be purchased from ticket machines.
  Zone 3
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Traveling with Contactless is available
- Travelcard
  
  Zone 3
- Penalty Fares
  
  Penalty fares apply for XR
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
  
  Covered seating available on platform A & B
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Operator Name
  
  TfL Lost property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
- Information Services Open
  
  Station staffed from first train until last
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
  
  Note that these are Council-owned cycle stands, located outside the front of the station.
- Type
  
  Stands
Accessibility
- Helpline
  
  0343 222 1234
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  An accessible ticket machine is located within the stations entrance.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
- Step Free Access
  - Accessibility Category A. This station has step-free access to all platforms
  - Staff ramp assistance is always available if required.
  - Accessible seating is available on platforms A and B.
  - Wheelchairs available from first to last train.
- Ticket Gates
  
  Yes
  
  Ticket gates are staffed from first to last train.
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Thornabyto Custom House (Elizabeth line)From £49.60

Thornaby to Custom House (Elizabeth line)by train on average takes 3 hrs 56 mins

Thornaby to Custom House (Elizabeth line) one way only

Quick Links

Route info - Did you know!

Book your tickets

Thornaby to Custom House (Elizabeth line) train times

Thornaby facilities

Custom House (Elizabeth line) facilities

Northern App

Northern App

Trains from Thornaby
to Custom House (Elizabeth line)
From £49.60