Trains from Thurnscoe
to Colchester
Book your tickets
Thurnscoe facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaNo
-
Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
-
Spaces60
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredYes
-
CctvYes
-
Location
At the station
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Ramp For Train AccessNo
-
Nearest stations with more facilitiesGoldthorpe
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
-
Station Message
As a result of essential structural and maintenance works taking place in the station car park at Colchester station, a traffic light system is currently in place and customers using the car park are therefore advised to allow extra time for their journeys.
Colchester facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting Room
The main waiting room is located next to the steps on Platforms 3 and 4 that lead to/from the underpass. There is another waiting room on Platforms 1 and 2, and this is available for customers to use between the hours of 04:00-00:30 Monday to Sunday.
-
Station BuffetYes
Caf├й Local
Self-service vending machines providing cold drinks and snacks
Free water refill point located on Platform 2, near Coffeelink
-
ToiletsYes
There are male and female toilets located in the station buildings on Platforms 1 and 2, and also on Platforms 3 and 4, just next to the steps that lead to/from the underpass. Accessible toilets are available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:00 - 00:30Saturday 04:00 - 00:30Sunday 06:00 - 00:30
-
Accessible toiletsYes
-
Baby ChangeYes
-
TelephonesYes
-
Wi Fi
-
Post BoxYes
-
Atm MachineYes
-
Shops
-
Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the main station entrance.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
There are male and female toilets located in the station buildings on Platforms 1 and 2, and also on Platforms 3 and 4, just next to the steps that lead to/from the underpass. Accessible toilets are available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:00 - 00:30Saturday 04:00 - 00:30Sunday 06:00 - 00:30
-
Accessible toiletsYes
-
-
Wifi
-
Annotation
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
This station is staffed 24/7 and is open during the hours shown above, with information from platform dispatch staff available during these times. Information from staff in the ticket office is available during ticket office opening hours.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesYes
-
-
Parking
-
Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 931
Number Accessible Spaces: 18
Accessible Spaces Note:7 accessible parking spaces in the main car park by the front of the station.
11 accessible parking spaces by the London-bound station entrance.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/colchester-station-g-anglia/Opening Times
Mon-Sun 24hCharges
Off-peak: £9.50
Per Hour: £1.00
Daily: £11.50
Weekly: £46.00
Monthly: £180.00
Three Monthly: £515.00
Annual: £1,801.00
Saturday: £5.20
Sunday: £5.20
Note:£10 Weekend fare (from 1000 Friday - 0400 Monday)
£81.00 Flexi ticket
-
Car Park 2
Notes
Operator Name: National Car Parks
Name: Premium Bays
Spaces: 4
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,252.00
-
-
Bicycle Facilities
-
Spaces576
-
ShelteredYes
-
CctvYes
-
Location
There are 27 cycle stands and 60 cycle parking spaces located at the front of the main station carpark, near the taxi rank, along with a secure cycle parking compound providing 101 spaces. Opposite the entrance to the other side of the station (for trains towards London), there are 96 cycle parking spaces next to the accessible car parking bays, a further 20 cycle parking spaces further down the access road, and another secure cycle parking compound providing 144 spaces is next to the station building, adjacent to Platforms 4 and 5. The secure cycle parking areas require smartcard access - please speak with station staff for further details.
-
TypeCompounds
Stands
Racks
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
-
Staff help available opening hoursMon-Sun 24h
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible toiletsYes
-
Step Free Access
This station has step free access to all platforms. However, customers with restricted mobility are advised to arrive on the London bound side of the station (which is accessed via the entrance off Station Way before the railway bridge), as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall. It is quite a long and steep walking route to get from one side of the station to the other.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on Platform 4.
-
Ticket GatesYes
Colchester station has Secure Station Acreditation
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.