Trains from Thurnscoe
to Hackbridge
Book your tickets
Thurnscoe facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaNo
-
Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
-
Spaces60
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredYes
-
CctvYes
-
Location
At the station
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Ramp For Train AccessNo
-
Nearest stations with more facilitiesGoldthorpe
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
-
Hackbridge facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Oystercard TopupYes
-
Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
-
Smartcard IssuedYes
-
Smartcard ValidatorYes
-
Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
-
TravelcardZone 4
-
Penalty Fares
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting Room
A heated waiting room is available in the ticket office on platform 1, during staffed hours.
Unheated shelters are available on all platforms.
-
Station BuffetNo
-
ToiletsYes
-
Accessible toilets
Toilets may only be available during staffed hours at some locations.
-
TelephonesNo
-
Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
-
Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4uBhJK0kuBj5kz540NXSrh/5711528083d3bd8c8449f5aa68082d72/2024-06_CI_SN_RRB_HCB_DR.pdf
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Accessible toilets
Toilets may only be available during staffed hours at some locations.
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
-
Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
AvailableYes
-
Operator NameSouthern
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting point is by the Help Point on platform 1.
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 -
Operator NameAPCOA Parking UK
-
NameStation Car Park
-
Spaces65
-
Number Accessible Spaces3
-
Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
-
Accessible Car Park EquipmentNo
-
CctvNo
-
-
Bicycle Facilities
-
Spaces64
-
ShelteredNo
-
CctvYes
-
Location
Located by the station entrance, close to Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
-
TypeStands
-
-
Accessibility
-
Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
-
Staff help available opening hoursMon-Fri 06:10 to 19:35
Sat 07:30 to 14:00 -
Induction LoopYes
-
Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
You can arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
-
Accessible TaxisNo
-
Accessible toilets
Toilets may only be available during staffed hours at some locations.
-
Step Free Access
This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).
The Assistance Meeting point is by the Help Point on platform 1.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
-
Wheelchairs AvailableNo
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.