Trains from Thurnscoe
to Hemel Hempstead
Book your tickets
Thurnscoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces60
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
At the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Nearest stations with more facilitiesGoldthorpe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
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Station Message
The lifts are out of order between platform 4 and the exit at Hemel Hempstead station.
Hemel Hempstead facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Accessible toiletsYes
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Rail replacement vehicles will operate from the public service bus stops outside the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Accessible toiletsYes
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details0330 123 5247
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Operator NameSABA UK
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NameStation Car Park
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Spaces492
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ChargesOff-peak: £5.60
Daily: £10.00
Weekly: £33.40
Monthly: £108.10
Three Monthly: £273.30
Annual: £864.30
Saturday: £5.60
Sunday: £5.60
Note:You"Щll be able to pay for parking in the following ways:
- The Saba Parking U K app
- Via the Saba Parking website
- The Pay on Foot machine(s) located within the car park (where applicable)
- Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
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Number Accessible Spaces10
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Accessible Spaces Note
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
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CctvNo
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Bicycle Facilities
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Spaces200
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ShelteredNo
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CctvYes
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Location
car park
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TypeStands
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Accessibility
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Helpline
0800 0248 997
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Fri 06:00 to 20:00
Sat 07:00 to 19:00
Sun 08:00 to 19:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
Card payment only.
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Height Adjusted Ticket Office CounterNo
Booking clerk would go outside and serve the customer.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Nearest stations with more facilitiesBletchleyWatford Junction
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Accessible toiletsYes
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Step Free Access
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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