Trains from Thurnscoe
to Ingatestone
Book your tickets
Thurnscoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces60
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
At the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Nearest stations with more facilitiesGoldthorpe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
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Station Message
August 2024: The male toilets on Platform 1 are currently closed due to a fault, which we are working to try and get rectified as quickly as possible.
Ingatestone facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a waiting room located in the station building on Platform 1 (for trains towards London). The waiting room on Platform 2 (for trains towards Chelmsford and Colchester) is located in the station building opposite the ticket office, and is accessed from the booking hall.
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Station BuffetYes
'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries
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ToiletsYes
The male and the female toilets are located next to the bottom of the footbridge steps on Platform 1 (for trains towards London), and next to the side entrance to the station on Platform 2 (for trains towards Chelmsford and Colchester). An accessible toilet is available for radar key holders and can be accessed via the waiting room on Platform 1. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:00 - 19:00Saturday 06:00 - 12:00Sunday 07:30 - 15:00
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male and the female toilets are located next to the bottom of the footbridge steps on Platform 1 (for trains towards London), and next to the side entrance to the station on Platform 2 (for trains towards Chelmsford and Colchester). An accessible toilet is available for radar key holders and can be accessed via the waiting room on Platform 1. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:00 - 19:00Saturday 06:00 - 12:00Sunday 07:30 - 15:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information from staff at this station is available during scheduled station opening hours, as above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards London) - Next to the waiting room, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Chelmsford and Colchester) - Next to the side entrance to the station and the footbridge steps, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 240
Number Accessible Spaces: 11
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/ingatestone-station-g-anglia/Opening Times
Mon-Sun 24hCharges
Off-peak: £8.50
Per Hour: £1.00
Daily: £8.50
Weekly: £32.00
Monthly: £174.00
Three Monthly: £499.00
Annual: £1,746.00
Saturday: £5.50
Sunday: £5.50
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi fare
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Car Park 2
Notes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Off-peak: £8.50
Per Hour: £1.00
Daily: £8.50
Weekly: £32.00
Monthly: £174.00
Three Monthly: £499.00
Annual: £1,746.00
Saturday: £5.50
Sunday: £5.50
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi fare
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Bicycle Facilities
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Spaces48
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ShelteredYes
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CctvYes
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Location
A secure cycle parking compound with 48 spaces is located behind Platform 1 (for trains towards London) and can be accessed from the platform itself, or from the smaller car park which is adjacent to Platform 1.
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TypeCompounds
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours customers are advised to use Shenfield station, which is approximately five miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Fri 06:00 to 19:40
Sat 06:00 to 12:45
Sun 07:30 to 15:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesChelmsfordShenfield
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms but from different locations on Station Lane / Hall Lane, with approximately 350 metres between the entrances to each platform via the roadside. There is a stepped footbridge between the platforms. Platform 1 (for trains towards London) is accessible via the access road off Hall Lane, just beyond the level crossing, and Platform 2 (for trains towards Chelmsford and Colchester) is accessible from the station car park.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.