Trains from Thurnscoe
to Stowmarket
Book your tickets
Thurnscoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces60
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
At the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Nearest stations with more facilitiesGoldthorpe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
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Station Message
November 2024: Due to the construction of a new footbridge and lifts during 2024 and 2025, there will be a temporary reduction in the number of parking spaces at Stowmarket station. Customers are therefore advised to plan ahead and to allow some extra time to park in one of the two station car parks.
Stowmarket facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting rooms are located in the station buildings on Platform 1 (for trains towards Ipswich and London) in between the ticket machine and the footbridge, and next to the 'Steam' coffee shop on Platform 2 (for trains towards Cambridge, and Norwich).
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Station BuffetYes
'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries
Self-service vending machine providing cold drinks and snacks
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ToiletsYes
Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
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Rail replacement locations
Rail replacement bus services pick up and drop off outside the main station entrance, which is accessed from Prentice Road.
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CCTVYes
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Toilets
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AvailableYes
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Location
Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from information point
Yes - from ticket office
Yes - from help point -
Information Services Open
Information is available from the ticket office during scheduled opening hours, or from platform dispatch staff during the hours shown above. Help points at this station are available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich and London) - Next to the ticket machine, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Cambridge, and Norwich) - Next to the customer service office, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/stowmarket-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces328
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ChargesOff-peak: £5.20
Per Hour: £1.00
Daily: £7.30
Weekly: £32.00
Monthly: £133.00
Three Monthly: £381.00
Annual: £1,335.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces19
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces88
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ShelteredYes
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CctvNo
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Location
There are five cycle stands next to the stepped entrance on to Platform 1 (for trains towards Ipswich and London) from the carpark off Creeting Road West. There are also two cycle lockers under the footbridge steps on Platform 1 as well as a further 14 cycle stands on the same platform, which are located under the canopy towards the level crossing.
In addition, there are four cycle stands and a sheltered cycle parking area providing 30 spaces in the carpark accessed from Prentice Road, next to the taxi office. A further four cycle stands and two cycle lockers are outside the toilets on Platform 2 (for trains towards Cambridge, and Norwich).
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TypeLockers
Stands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 07:00 to 22:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswich
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Accessible toiletsYes
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Step Free Access
Step free access between platforms is available via the level crossing, although some wheelchair users or customers with restricted mobility may find this route difficult as there is a distance of approximately 600 metres between the two platforms. Wheelchair users or customers with restricted mobility are therefore advised to access the station via Creeting Road West for journeys towards Ipswich and London, or via Prentice Road when heading towards Cambridge, and Norwich. Changing between platforms may take longer than expected due to the level crossing having barriers down, so please allow sufficient time if you are changing trains here.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.