Trains from Thurnscoe
to Thorpe-le-Soken
Book your tickets
Thurnscoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces60
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
At the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Nearest stations with more facilitiesGoldthorpe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
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Station Message
Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.
Thorpe-le-Soken facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is directly opposite the bottom of the footbridge steps that lead to / from Platforms 1 and 2. Another waiting room is located next to the female toilets on Platform 2.
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Station BuffetNo
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ToiletsYes
The toilets are located in the station building next to the former signal box, with male toilets accessed from Platform 1 and female toilets accessed from Platform 2.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off at the entrance to the station carpark.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the station building next to the former signal box, with male toilets accessed from Platform 1 and female toilets accessed from Platform 2.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Welcome Hosts are based at this station and while they do travel to other stations on the route as well, they are on duty as per the timings shown above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- At the entrance to the station and adjacent to the accessible car parking bays, fixed to the brick wall
- Platform 1 - At the bottom of the footbridge steps, fixed to the brick wall on the outside of the waiting room
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/thorpe-le-soken-stn-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces65
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ChargesOff-peak: £5.20
Daily: £6.30
Weekly: £25.00
Monthly: £115.00
Three Monthly: £330.00
Annual: £1,145.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces1
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces38
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ShelteredYes
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CctvYes
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Location
There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance (although please be aware that this station has no step free access)
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Fri 06:30 to 21:30
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Induction LoopYes
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Accessible Ticket MachinesYes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesClacton-on-SeaColchester
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Accessible toiletsNo
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Step Free Access
Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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