Trains from Thurnscoe
to Wivenhoe
Book your tickets
Thurnscoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off under the Railway bridge. (Station side for Leeds, opposite side for Sheffield)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces60
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
At the station
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Nearest stations with more facilitiesGoldthorpe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Step-free access to both platforms. Platform 2 can be accessed via the footpath in front of the childrens nursery, then via the ramp walkway to the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is step free access from the car park onto the station.
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Station Message
This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.
Wivenhoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is located in the booking hall so is available when the ticket office is open.
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Station BuffetYes
'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries
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ToiletsYes
The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
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ShopsYes
Photo-Me digital passport photos
Bookshelf in the booking hall for books to borrow.
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Colchester and London) - Between the side entrance to this platform and the ticket machine, fixed to the platform-facing wall of the station building
- Next to the cycle parking stands in the station carpark, fixed to a short white post
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/wivenhoe-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces55
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ChargesOff-peak: £5.20
Per Hour: £1.00
Daily: £7.30
Weekly: £29.00
Monthly: £140.00
Three Monthly: £404.00
Annual: £1,414.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Disabled Blue Badge holders are exempt from parking charges.
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CctvYes
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Bicycle Facilities
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Spaces46
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ShelteredYes
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CctvYes
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Location
There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Fri 05:30 to 20:30
Sat 06:15 to 20:30
Sun 09:15 to 16:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesColchester
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Accessible toiletsNo
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Step Free Access
This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.