Trains from Urmston
to Birmingham New Street
From £17.80
Urmston to Birmingham New Streetby train on average takes 2 hrs 10 mins
Urmston to Birmingham New Street one way only
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves Urmston at 06:22
- Last train leaves Urmston at 21:23
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Urmston to Birmingham New Street train times
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Urmston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
Waiting room available during booking office hours, and shelter at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Flixton Road - nearside to the station for services to Liverpool and opposite side of the road for Manchester.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces64
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Number Accessible Spaces0
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Accessible Spaces Note
Disabled parking spaces provided.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
On the platform
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Annotation
6 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:15 to 12:45
Sat 07:00 to 13:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Mobility Scooter friendly station
Services towards Manchester : From Flixton Road, down a ramp (86 paces, average 1:15 slope) or down 20 steps to the left of the ticket office and onto the platform. Services towards Liverpool and Warrington : Level access onto the platform from the car park behind the old station building, or down 25 steps from the Station Road bridge.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Birmingham New Street facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty Fares
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations0121 314 0901 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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First Class Lounge
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
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Seated AreaNo
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Waiting RoomYes
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
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Station BuffetYes
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
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ToiletsYes
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
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Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesYes
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Wi Fi
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Post BoxNo
No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
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Atm MachineYes
ATM machines are located on the paid concourse
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ShopsYes
- Boots located on the main concourse, before the ticket barrier
- Camden Food located beyond the ticket barrier
- Costa located beyond the ticket barrier next to Platform 5b escalator
- Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
- M&S Food located on the main concourse
- Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
- The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
- W H Smith located on the main concourse, before the ticket barrier
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CCTVYes
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Toilets
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AvailableYes
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Location
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
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Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: http://www.lostproperty.org/locations.php0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Available at Customer Reception and station floorwalkers
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Ticket gatesYes
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 077 4224 -
Operator NameAPCOA Parking (UK) Limited
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NameShort Stay Car Park
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Spaces38
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Number Accessible Spaces0
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Accessible Spaces Note
There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces58
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ShelteredYes
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CctvYes
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Annotation
If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
- Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
- CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
- London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
- Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
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Staff help available opening hoursMon-Sun 07:30 to 23:59
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Induction LoopYes
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Accessible Ticket MachinesNo
Staff available to assist where required.
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Height Adjusted Ticket Office CounterYes
Floorwalkers are available to assist all customers
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Ramp For Train AccessYes
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Accessible Taxis
Taxis drop off within the 'drop & go' off the Hill Street entrance.
The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
For more information visit Traintaxi
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Accessible Public Telephones
Located opposite Network Rail Reception on the main concourse
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Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Step Free Access
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
All platforms have lifts and escalators
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Ticket GatesYes
Wide gates are available for wheelchair users, buggy's and passengers with luggage.
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Impaired Mobility Set DownYes
Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
Alternatively, please contact Passenger Assist of the relevant train operator:
- West Midlands Railway - 0800 024 8998
- Avanti West Coast - 0800 0158 123
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Wheelchairs AvailableYes
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First Class lounge
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Details
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
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