Trains from Warrington Bank Quay
to Diss
From £73.00
Warrington Bank Quay to Dissby train on average takes 4 hrs 36 mins
Warrington Bank Quay to Diss one way only
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Route info - Did you know!
- Trains depart every 37 minutes
- First train leaves Warrington Bank Quay at 05:57
- Last train leaves Warrington Bank Quay at 20:25
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Warrington Bank Quay to Diss train times
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Warrington Bank Quay facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
Closed until further notice.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off on Station Forecourt.
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CCTVYes
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Toilets
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AvailableYes
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Location
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 1 - Parker Street
Spaces: 77
Number Accessible Spaces: 7
Accessible Spaces Note:2 Electric Vehicle Charging Point
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 2 - Slutchers Lane
Spaces: 200
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £9.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces36
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ShelteredYes
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CctvYes
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Location
28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.
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Annotation
10 hoops at station front (2 x cycles per hoop = 20 spaces)
5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)
3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)
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TypeStands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:00
Sun 08:15 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Station Message
July 2024: Due to some current staffing vacancies within our team that work at Diss station, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.
Diss facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
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Station BuffetYes
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ToiletsYes
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/diss-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces261
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ChargesOff-peak: £5.00
Per Hour: £1.00
Daily: £6.00
Weekly: £30.00
Monthly: £115.00
Three Monthly: £329.00
Annual: £1,152.00
Saturday: £4.00
Sunday: £4.00
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£53.00 Flexi ticket
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Number Accessible Spaces14
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvNo
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Location
There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 07:00 to 22:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswichNorwich
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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