Trains from Wetheral
to Mortlake
From £110.70
Wetheral to Mortlakeby train on average takes 5 hrs 26 mins
Wetheral to Mortlake one way only
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Route info - Did you know!
- Trains depart every 75 minutes
- First train leaves Wetheral at 06:04
- Last train leaves Wetheral at 18:08
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Wetheral to Mortlake train times
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Wetheral facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
Waiting room on the north platform open 24 hours and shelter on south platform.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the Bus Stops on the Village Green (Station side for Carlisle, opposite side for Hexham)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces5
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesCarlisle
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Accessible toiletsNo
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Step Free Access
- Category B Station
- This station only has tactile paving on platform 2
- This station only has tactile paving on platform 3
- Step free access to both platforms, access between platforms is via a stepped overbridge, step free access between platforms is via a country lane and is quite lengthy.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Station Message
The ticket office at Mortlake will be closing at 1755 from Monday 25 to Thursday 28 November 2024.
Mortlake facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Mortlake ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Coffee Shop on platform 1.
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ToiletsYes
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
To Barnes: Mortlake High Street, bus stop A
To Richmond: Mortlake High Street, bus stop B
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CCTVYes
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Toilets
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AvailableYes
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Location
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Mortlake.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Parking
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NameMortlake Car Park
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Spaces13
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ChargesOff-peak: £3.60
Per Hour: £1.20
Daily: £7.30
Weekly: £29.10
Monthly: £102.90
Three Monthly: £308.70
Annual: £1,029.00
Saturday: £3.60
Sunday: £3.60
Note:Ring Go Code 77503.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.60.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces1
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces132
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ShelteredYes
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CctvYes
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Location
Platform 2
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free Access
Step-free category B Station - There is step-free access to both platforms.
Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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