Trains from Whaley Bridge
to Redcar British Steel
Book your tickets
Station Message
From 16 January, Engineering works being undertaken to replace a bridge may affect roads around the station, please check before you travel. In addition to this, train services on 18-28 February will be replaced by road vehicles.
Whaley Bridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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Charges£2.00
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Station entrance
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Annotation
8 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:50 to 13:25
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms available at the station.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toiletsNo
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Step Free Access
- Category C Station
This station is now closed
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Ticket GatesNo
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Impaired Mobility Set DownNo
There is no public access to this station.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.