Trains from Whitehaven
to Pencoed
Book your tickets
Whitehaven facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Bransty Row, near the Wetherspoons pub.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Ticket Machine Available
or
RingGo Code 5715
Register www.MyRingGo.com or call 01138090070
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern Rail
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.00
Weekly: £14.00
Monthly: £45.00
Annual: £365.00
Note:Up to 2 hours ( No Return) £2.50
Ring Go station code 5715
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
Platform 1
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Annotation
6 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:45 to 17:45
Sat 05:45 to 18:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
Rail replacement bus stop is on Bransty Row, approx 300m from station.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
None
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Pencoed facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Post BoxNo
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Atm MachineNo
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ShopsNo
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Rail replacement locations
Local bus stop on Penybont Rd, at the junction with Hendre Rd. Towards Cardiff, same side as Hendre Rd. Towards Bridgend, opposite side.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Pencoed Station Park and Ride Facility is provided by Bridgend County Borough Council. Car parks - Bridgend CBC
Url: https://www.bridgend.gov.uk/residents/roads-transport-and-parking/car-parks/ -
Operator NameBridgend County Borough Council
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NamePencoed Park and Ride
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Spaces56
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ChargesFree: Yes
Note:The Pencoed Park and Ride is operated by Bridgend County Borough Council Car parks - Bridgend C B C The Park and Ride's address is Min-y- Nant, C F35 6 Y T.
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesBridgend
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Accessible toiletsNo
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Step Free Access
Category B1.
Step free access to Platform 1 (to Swansea) and 2 to Cardiff) from Hendre Road.
Access between the platforms is available via the level crossing and footbridge with steps
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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