Trains from Whitehaven
to Redcar British Steel
Book your tickets
Whitehaven facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Bransty Row, near the Wetherspoons pub.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Ticket Machine Available
or
RingGo Code 5715
Register www.MyRingGo.com or call 01138090070
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern Rail
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.00
Weekly: £14.00
Monthly: £45.00
Annual: £365.00
Note:Up to 2 hours ( No Return) £2.50
Ring Go station code 5715
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
Platform 1
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Annotation
6 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:45 to 17:45
Sat 05:45 to 18:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
- This station only has tactile paving on platform 2
- This station only has tactile paving on platform 3
- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms available at the station.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toiletsNo
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Step Free Access
- Category C Station
This station is now closed
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Ticket GatesNo
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Impaired Mobility Set DownNo
There is no public access to this station.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.