Whitehaven to Thanet Parkway Train Tickets & Timetables

Whitehaven to Thanet Parkway

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Whitehaven facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  Toilet is available when the booking hall is open using a RADAR Key
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Whitehaven station
- Rail replacement locations
  
  Bus stops on Bransty Row, near the Wetherspoons pub.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Toilet is available when the booking hall is open using a RADAR Key
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Ticket Machine Available
  or
  RingGo Code 5715
  Register www.MyRingGo.com or call 01138090070
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
- Operator Name
  
  Northern Rail
- Name
  
  Station Car Park
- Spaces
  
  30
- Charges
  
  Daily: £4.00
  Weekly: £14.00
  Monthly: £45.00
  Annual: £365.00
  Note:
  Up to 2 hours ( No Return) £2.50
  Ring Go station code 5715
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  2
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  6
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 1
- Annotation
  
  6 hoops
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Fri 05:45 to 17:45
  Sat 05:45 to 18:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  No
- Step Free Access
  - Category A Station
  - Scooter Friendly Station
  - Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
  Rail replacement bus stop is on Bransty Row, approx 300m from station.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. The station front may be used for set down purposes.
- Wheelchairs Available
  
  No
  
  None

Station Message

The lifts between platform 2 and the underpass are currently out of order at Thanet Parkway station

Thanet Parkway facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  Yes
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
  
  Seating available on both platforms
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  Yes
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
- Rail replacement locations
  
  Bus bays at the station entrance.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Accessible toilets
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Available
  
  No
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Operator Name
  
  Kent County Council
- Name
  
  Station Car park
- Spaces
  
  293
- Number Accessible Spaces
  
  16
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Accessibility
- Helpline
  
  Yes
  
  Operator Name: Southeastern
- Staff help available opening hours
  
  Mon-Sun 08:00 to 16:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
- Step Free Access
  
  This station has step-free access to any platform.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Northern App

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Whitehavento Thanet Parkway

Whitehaven to Thanet Parkway

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Whitehaven facilities

Station Message

Thanet Parkway facilities

Northern App

Northern App

Trains from Whitehaven
to Thanet Parkway