Trains from Wigan North Western
to Falconwood
Book your tickets
Wigan North Western facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesYes
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Wi Fi
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ShopsYes
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Rail replacement locations
The Rail replacement bus pick up point can be found on the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/WN1 1BJ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces442
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces15
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces60
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ShelteredYes
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CctvYes
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Location
Behind the ticket office to the rear of the drop off area and Taxi rank
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:45 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Falconwood facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Unheated seating area in booking hall only available when staff are present
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Station BuffetYes
Coffee kiosk and Selecta vending machine
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ToiletsYes
In booking hall - Available during staffing hours
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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ShopsYes
newspapers
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Rail replacement locations
- Towards Lewisham - Bus stop D on Rochester Way (what 3 words: opens.that.pushed).
- Towards Barnehurst - Bus stop R on Rochester Way (what 3 words: goes.match.almost).
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CCTVYes
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Toilets
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AvailableYes
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Location
In booking hall - Available during staffing hours
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 19:50
Sat 08:10 to 14:50
Sun 08:10 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
In booking hall
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesLewisham
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Accessible toiletsNo
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Step Free Access
Category C. This station does not have step free access. Access to all platforms via steps from overbridge.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.