Trains from Wigan Wallgate
to Bearsted
Book your tickets
Wigan Wallgate facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
yes and canopy/bkg hall
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TrolleysYes
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Station BuffetNo
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ToiletsYes
Toilets are available using a RADAR key when the ticket office is open
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick up/Drop off from Service bus stop on Wallgate
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are available using a RADAR key when the ticket office is open
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help PointsNo
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Ticket gatesYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Location
Next to platform waiting room
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Annotation
10 cycle lockers and 14 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Bearsted facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting area in booking hall only available when staff are present
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Station BuffetYes
Coffee kiosk
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ToiletsYes
Booking Hall - Available during staffing hours
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Accessible toiletsYes
Booking Hall - Available during staffing hours. This toilet is stoma friendly.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
- Towards Ashford: Bus stop in Ware Street, outside the station car park. (what 3 words: panel.cheat.tins)
- Towards Maidstone: Bus stop in Ware Street, opposite the station car park. (what 3 words: become.lifted.almost)
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CCTVYes
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Toilets
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AvailableYes
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Location
Booking Hall - Available during staffing hours
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Accessible toiletsYes
Booking Hall - Available during staffing hours. This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces49
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ChargesOff-peak: £6.00
Daily: £6.60
Weekly: £28.70
Monthly: £106.20
Three Monthly: £301.80
Six Monthly: £606.50
Annual: £1,085.00
Saturday: £5.00
Sunday: £3.50
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces3
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces22
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ShelteredYes
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CctvNo
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Location
Car park
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 19:30
Sat 07:10 to 13:50
Sun 07:40 to 15:10 -
Induction LoopYes
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Accessible Ticket MachinesYes
Platform 1
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Height Adjusted Ticket Office CounterYes
There are standing height and wheelchair height ticket counters available.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesMaidstone East
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Accessible toiletsYes
Booking Hall - Available during staffing hours. This toilet is stoma friendly.
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Step Free Access
Category A. This station has step free access to all platforms -Access to all platforms and interchange via lifts and stairs.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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