Trains from Windermere
to Ashford (Surrey)
Book your tickets
Windermere facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetNo
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ToiletsYes
These toilets are available during booking office opening hours
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Outside the station entrance
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CCTVYes
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Toilets
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AvailableYes
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Location
These toilets are available during booking office opening hours
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
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NameStation Car Park
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Spaces19
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ChargesDaily: £8.00
Weekly: £22.00
Monthly: £75.00
Three Monthly: £200.00
Annual: £605.00
Saturday: £7.00
Sunday: £7.00
Note:The Tariff for this car park is:
Up to one hour £2.00
Up to 4 hours £6.00
Overnight £10 - ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Daily Car Park Tariff for Windermere is £8.00 on Bank Holidays."Л"Л"Л"Л"Л"Л"Л
"Л"Л"Л"Л"Л"Л"Л Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 35723 Or You can call 0113 8090070, Ring Go Code 35723
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
Behind ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 20:45
Sun 11:10 to 20:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Public Telephones
On Station Forecourt
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Accessible toiletsYes
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Step Free Access
- Category A Station
- Scooter Friendly Station
Level access to platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Ashford (Surrey) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Ashford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is only opening during ticket office opening hours.
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Station BuffetNo
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ToiletsYes
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Rail replacement locations
Woodthorpe Road - London Transport bus stops
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashford.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesNo
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Parking
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NameAshford Car Park
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Spaces92
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ChargesOff-peak: £3.00
Per Hour: £1.00
Daily: £6.00
Weekly: £23.90
Monthly: £84.70
Three Monthly: £254.10
Annual: £847.00
Saturday: £3.00
Sunday: £3.00
Note:Ring Go Code 2036.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces24
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ShelteredNo
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CctvNo
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Location
Car park
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 10:30
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Step Free Access
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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