Trains from Windermere
to Sutton Coldfield
Book your tickets
Windermere facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetNo
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ToiletsYes
These toilets are available during booking office opening hours
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Outside the station entrance
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CCTVYes
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Toilets
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AvailableYes
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Location
These toilets are available during booking office opening hours
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
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NameStation Car Park
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Spaces19
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ChargesDaily: £8.00
Weekly: £22.00
Monthly: £75.00
Three Monthly: £200.00
Annual: £605.00
Saturday: £7.00
Sunday: £7.00
Note:The Tariff for this car park is:
Up to one hour £2.00
Up to 4 hours £6.00
Overnight £10 - ( Overnight tickets can be extended the following day (via the Ring Go A P P)
Daily Car Park Tariff for Windermere is £8.00 on Bank Holidays."Л"Л"Л"Л"Л"Л"Л
"Л"Л"Л"Л"Л"Л"Л Download and use the Ring Go app or pay online at www. Ring Go.co.uk Use Ring Go Code 35723 Or You can call 0113 8090070, Ring Go Code 35723
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvYes
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Location
Behind ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 20:45
Sun 11:10 to 20:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Public Telephones
On Station Forecourt
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Accessible toiletsYes
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Step Free Access
- Category A Station
- Scooter Friendly Station
Level access to platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Station Message
The lifts are out of order at Sutton Coldfield station.
Sutton Coldfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Station BuffetNo
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail replacement vehicles will operate from the car park at the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On both platforms.
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Ticket gatesNo
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Parking
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Contact Details
Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
Url: https://www.nationalrail.co.uk/ -
Operator NameTransport for West Midlands
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NameStation Car Park
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Spaces337
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ChargesDaily: £1.30
Saturday: £1.30
Sunday: £1.30
Note:Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
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Number Accessible Spaces17
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvNo
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Location
lockers on the Lichfield platform and the stands are in the booking hall
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Thu 06:00 to 19:00
Fri 06:00 to 20:00
Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
A Ticket Vending Machine is located on Platform 2.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toiletsNo
N/A
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
Possible in station car park or forecourt.
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