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Customer Information -
Sunday 24 November: Storm Bert
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Severe disruption to services between Manchester Victoria and Leeds.

Due to a line-side fire between Rochdale and Todmorden it is unsafe to run trains along this route. There will therefore be no services between these stations until at least 09:00, disupting services between Manchester Victoria and Leeds.

Train services from Leeds will terminate at Todmorden. Train services from Manchester Victoria will terminate at Rochdale.

Where we can run trains shuttle services are being set up as follows:

- Manchester Victoria-Rochdale in both directions – Half hourly shuttles

- Leeds-Todmorden in both directions.

We are also setting up buses to run between Rochdale and Todmorden.

Blackpool North services are unaffected.

Northern customers’ tickets will be accepted on other services as follows:

Metrolink - Manchester to Rochdale.

First TransPennine Express - Manchester to Leeds.

You can get real time journey updates to your mobile by visiting our Journey Check page or by tweeting our team @northernassist

We are very sorry for the delay this may cause.

Our Customer Promise provides for compensation to customers who are delayed by 30 minutes or longer on their journey.

Customers can claim Delay Repay if one of our trains is late or cancelled and as a result you get to your destination station more than 30 minutes later than scheduled.

To make a claim under our delay repay initiative, customers need to retain their travel ticket and complete the delay repay form which is available here.

For up-to-the-minute train running information please check National Rail Enquiries.

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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.