Trains from Broad Green
to Barking
Book your tickets
Station Message
Station UpdatePlease note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.
As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.
Broad Green facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
waiting room and shelter on the Manchester side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces127
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ChargesFree
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Number Accessible Spaces8
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Accessible Spaces Note
2 Electric Vehicle Charging Spaces
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Station is unstaffed during refurbishment works, due for completion in Winter 2024
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Barking facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top up only available on Self Service Ticket Machine
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room available on platform 7 and 8.
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Station BuffetYes
Cafe on main concourse and kiosks on Platforms 2/4 and 5/6
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ToiletsYes
The toilets are located on the Station Footbridge. The National key toilets are located on the Station Footbridge; these toilets are operated by a RADAR key.
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Accessible toiletsYes
On station footbridge. This can be accessed using a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Atm MachineYes
ATM are available on the main concourse.
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ShopsYes
WH Smith, Jewellers, Florist and Dry Cleaners.
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Rail replacement locations
London Overground Rail Replacement buses:
Eastbound towards Barking (terminating) at bus stop H in Station Parade.
Westbound towards Walthamstow Central use bus stop K in Station Parade.
c2c Rail Replacement buses outside the front of the station near KFC.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Station Footbridge. The National key toilets are located on the Station Footbridge; these toilets are operated by a RADAR key.
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Accessible toiletsYes
On station footbridge. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed on Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/020 8270 7100IG11 8DQ -
NameVicarage Field Shopping Centre
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Spaces230
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces12
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ShelteredNo
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CctvYes
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Location
Outside main entrance on Station Parade
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 23:00
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Induction LoopYes
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Accessible Ticket MachinesNo
There are no accessible ticket machines at Barking
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Yes
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Accessible toiletsYes
On station footbridge. This can be accessed using a radar key.
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Step Free Access
Lift from Platform Level to Concourse Level on Platform 1. Please use the help point to call for staff assistance to/from street level.
Use subways between other platforms to reach Platform 1.
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Ticket GatesYes
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Impaired Mobility Set DownNo
No Impaired Mobility Set Down
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