Trains from Cross Gates
to Hanwell
From £39.50
Cross Gates to Hanwellby train on average takes 3 hrs 41 mins
Cross Gates to Hanwell one way only
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves Cross Gates at 06:16
- Last train leaves Cross Gates at 19:22
Book your tickets
Cross Gates to Hanwell train times
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Cross Gates facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
None
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Station BuffetYes
new community cafe opened in 2019.
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Station Rd in front of Floorstore (towards York) & bus stop opposite the Cross Gates Centre (towards Leeds).
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces15
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ShelteredNo
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CctvYes
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Location
Next to entrance
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Annotation
5 cycle lockers and 10 cycle stand parking spaces
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:05 to 14:15
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Nearest stations with more facilitiesLeedsGarforth
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
Access to platforms 1 and 2 is by ramps. Step free access from the car park to the station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from the car park to the station entrance
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Station Message
The lifts are out of order between platform 3 and the rest of the station at Hanwell station.
Customers travelling eastbound (towards Paddington) from Hanwell are advised to travel westbound to Southall from platform 2 and catch the next eastbound (towards Paddington) Elizabeth line service.
Customers travelling eastbound (towards Paddington) to Hanwell are advised to continue their journey to West Ealing and catch the next westbound service (towards Heathrow) from Platform 3 to Hanwell.
Hanwell facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from the ticket machine.
Zone 4
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkNo
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Seated AreaYes
Waiting rooms and covered seats are available on both platforms 2&3
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Waiting Room
Accessible waiting rooms with automatic door opening are located on platforms 2&3.
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Station BuffetNo
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ToiletsYes
Located on platform 3 inside the waiting room.
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Accessible toiletsYes
Platform 3 - Located in the Waiting Room
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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CCTVYes
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Toilets
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Annotation
Radar Key is required
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AvailableYes
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Location
Located on platform 3 inside the waiting room.
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Accessible toiletsYes
Platform 3 - Located in the Waiting Room
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Location
Cycle storage is located at both entrances to the station.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Platform 3 - Located in the Waiting Room
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- wheelchairs available from first to last train.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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