Trains from Doncaster Train Station
to Ipswich
Book your tickets
Doncaster Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car ParkYes
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First Class Lounge
Located
Platform 3A
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- London North Eastern Railway First Advance (routed LNER/LNER& connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
- London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
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Seated AreaYes
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Waiting RoomYes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 3 opening hours - 05:00 - 22:30
Platform 4 North Waiting Room opening hours - 05:00 - 01:30
Platform 4 South Waiting Room opening hours - 05:00 - 22:30
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TrolleysYes
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Station BuffetYes
Various coffee shops and food outlets available for refreshments
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ToiletsYes
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
Located on concourse
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: West Street Station Car Park
Spaces: 69
Number Accessible Spaces: 0
Accessible Spaces Note:Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Off-peak: £6.75
Per Hour: £2.50
Daily: £13.50
Weekly: £54.00
Monthly: £162.00
Annual: £1,485.00
Saturday: £6.75
Sunday: £6.75
Note:Short Stay 21-60 mins - £2.50
Short Stay 61-120 mins - £4.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Car Park 2
Notes
Name: M S C P Frenchgate Shopping Centre
Spaces: 480
Number Accessible Spaces: 10
Accessible Spaces Note:Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £1.50
Daily: £13.00
Note:Tariff for rail users only. See the Doncaster Frenchgate website for non-rail user tariffs.
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Bicycle Facilities
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Spaces62
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ShelteredYes
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CctvYes
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Location
Within car park
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Annotation
CCTV is via British Transport Police office.
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:15 to 01:30
Sat 05:15 to 01:15
Sun 07:30 to 01:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Advance booking not required
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Accessible Public Telephones
Phones are low level but not text
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Accessible toiletsYes
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket GatesNo
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Impaired Mobility Set DownYes
station front
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Wheelchairs AvailableYes
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First Class lounge
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Details
Located
Platform 3A
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- London North Eastern Railway First Advance (routed LNER/LNER& connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
- London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
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Ipswich facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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First Class LoungeYes
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Seated AreaYes
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Waiting Room
There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge.
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TrolleysYes
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Station BuffetYes
Self-service vending machines providing hot drinks, cold drinks, and snacks
Free water refill point located on the station concourse, next to the customer service office
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ToiletsYes
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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Shops
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
This station is staffed 24/7 and is open during the hours shown above, with information from platform dispatch staff available during these times. Information from staff in the ticket office is available during ticket office opening hours.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 426
Number Accessible Spaces: 9
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/Opening Times
Mon-Sun 24hCharges
Off-peak: £8.40
Per Hour: £1.00
Daily: £9.40
Weekly: £50.00
Monthly: £222.00
Three Monthly: £636.00
Annual: £2,228.00
Saturday: £6.30
Sunday: £6.30
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£88.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks
Name: Premium Bay
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Charges
Annual: £2,625.00
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Bicycle Facilities
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Spaces200
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ShelteredYes
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CctvYes
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Location
There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
https://www.greateranglia.co.uk/travel-information/assisted-travel -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer service office on the main concourse.
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Ticket GatesYes
Ipswich station has Secure Station Acreditation
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableYes
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.