Trains from Doncaster Train Station
to Slough

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Advance booking not required

Phones are low level but not text

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

08001 971 329 or 18001 0800 197 1329 (Textphone)

Meeting point: Platform 5 customer assistance office.

Accessible taxis are available. Please request staff assistance.

Phones are not accessible

The radar key is available from station staff.

Step-free category A station - This station has step-free access to all platforms