Trains from Hartlepool
to Diss
From £80.10
Hartlepool to Dissby train on average takes 5 hrs 35 mins
Hartlepool to Diss one way only
Cheapest Advance Single
from £80.10
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 56 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:00
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Hartlepool to Diss train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front.
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CCTVYes
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Toilets
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AvailableYes
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Location
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park
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Spaces0
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Charges£0.00
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Station Message
July 2024: Due to some current staffing vacancies within our team that work at Diss station, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.
Diss facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
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Station BuffetYes
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ToiletsYes
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/diss-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces261
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ChargesOff-peak: £5.00
Per Hour: £1.00
Daily: £6.00
Weekly: £30.00
Monthly: £115.00
Three Monthly: £329.00
Annual: £1,152.00
Saturday: £4.00
Sunday: £4.00
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£53.00 Flexi ticket
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Number Accessible Spaces14
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvNo
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Location
There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 07:00 to 22:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswichNorwich
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.