Hartlepool Station | Trains to Hartlepool & Times

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Live departures and arrivals from Hartlepool

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What improvements have been made at Hartlepool?

1 of 157 Amazon Lockers
New LED lighting
Ticket machine(s)
Secure Stations' status

Hartlepool facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
- Opening hours
  
  Mon-Sat 07:25 to 18:00
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  Find WiFi Hotspots around Hartlepool station
- Rail replacement locations
  
  Replacement transport will pick up/drop off at the station front.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  No
  none
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: enquiries@northernrailway.co.uk
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Local Council - 70 spaces
- Name
  
  Station Car Park
- Spaces
  
  0
- Charges
  
  £0.00
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Sat 07:00 to 19:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  Yes
- Step Free Access
  - Category A Station
  There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  Yes
  Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set Down
  
  Yes
  Step free access from car park to station entrance
Journeys from this station
- All stations on our network

Timetable for the routes on which Hartlepool station is located

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

15 December - 17 May 2025
Download timetable PDF
File size: 275.7kb
Print friendly version - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

15 December - 17 May 2025
Download timetable PDF
File size: 3.25mb
Nunthorpe and Middlesbrough to Newcastle and Metrocentre

18 May - 05 October 2025
Download timetable PDF
File size: 267.86kb

Sunderland and Newcastle to Hexham and Carlisle

15 December - 17 May 2025
Download timetable PDF
File size: 292.67kb
Print friendly version - Sunderland and Newcastle to Hexham and Carlisle

15 December - 17 May 2025
Download timetable PDF
File size: 3.18mb
Sunderland and Newcastle to Hexham and Carlisle

18 May - 05 October 2025
Download timetable PDF
File size: 291.73kb

Pages

Northern App

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Hartlepool

Ticket office

Address: Open map

Where are you travelling to?

Quick Links

Do you need assistance?

Live departures and arrivals from Hartlepool

What improvements have been made at Hartlepool?

Hartlepool facilities

All stations on our network

Timetable for the routes on which Hartlepool station is located

N2 - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Print friendly version - Nunthorpe and Middlesbrough to Newcastle and Metrocentre

Nunthorpe and Middlesbrough to Newcastle and Metrocentre

N4 - Sunderland and Newcastle to Hexham and Carlisle

Sunderland and Newcastle to Hexham and Carlisle

Print friendly version - Sunderland and Newcastle to Hexham and Carlisle

Sunderland and Newcastle to Hexham and Carlisle

Northern App

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