Trains from Hartlepool
to IBM
Book your tickets
Hartlepool facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Station BuffetYes
-
ToiletsYes
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toiletsYes
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Replacement transport will pick up/drop off at the station front.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toiletsYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
-
Ticket gatesYes
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameLocal Council - 70 spaces
-
NameStation Car Park
-
Spaces0
-
Charges£0.00
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
CctvYes
-
Location
Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
-
Ramp For Train AccessYes
-
Accessible toiletsYes
-
Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
-
Impaired Mobility Set DownYes
Step free access from car park to station entrance
-
Station Message
Services have been withdrawn from this station.
Trains no longer call at this station until further notice. The closest alternative stations are Inverkip and Branchton.
IBM facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for SR
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi FiNo
-
Rail replacement locations
Buses pick up/drop off on Inverkip Road
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsAnnouncements
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredNo
-
CctvNo
-
TypeStands
-
-
Accessibility
-
Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessNo
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.