Trains from Hartlepool
to London Cannon Street
From £44.40
Hartlepool to London Cannon Streetby train on average takes 4 hrs 13 mins
Hartlepool to London Cannon Street one way only
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Route info - Did you know!
- Trains depart every 52 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 20:32
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Hartlepool to London Cannon Street train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front.
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CCTVYes
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Toilets
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AvailableYes
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Location
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park
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Spaces0
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Charges£0.00
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Station Message
On weekdays, the busiest times at this station are generally between 06:00 and 08:30 and between 16:30 and 18:30.
London Cannon Street facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomYes
All platforms are partially or fully covered with a canopy.
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Station BuffetYes
Food outlet (Seating available)
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ToiletsYes
These are beside the ticket office located near platform 7. There are also a baby changing facilities here
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Accessible toiletsYes
These are located near platform 7 and are operated by a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxNo
Outside the station
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ShopsYes
Wide range of shops
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CCTVYes
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Toilets
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AvailableYes
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Location
These are beside the ticket office located near platform 7. There are also a baby changing facilities here
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Accessible toiletsYes
These are located near platform 7 and are operated by a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator NameSoutheastern
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Information Available From StaffYes - from help point
Yes - from ticket office
Yes - from information point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Available during station opening hours
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Height Adjusted Ticket Office CounterYes
All ticket counters have been lowered at this station.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are located on Dowgate Hill, left of the station.
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Accessible Public Telephones
Available during station opening hours
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Accessible toiletsYes
These are located near platform 7 and are operated by a radar key.
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Step Free Access
There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses
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Ticket GatesYes
There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownNo
There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.
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Wheelchairs AvailableYes
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