Trains from Hartlepool
to London Kings Cross
From £24.10
Hartlepool to London Kings Crossby train on average takes 3 hrs 30 mins
Hartlepool to London Kings Cross one way only
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Route info - Did you know!
- Trains depart every 52 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 20:33
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Hartlepool to London Kings Cross train times
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Hartlepool facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front.
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CCTVYes
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Toilets
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AvailableYes
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Location
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
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Ticket gatesYes
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park
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Spaces0
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Charges£0.00
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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London Kings Cross facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster transactions only available from self service ticket machines operated by Great Northern
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Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4690 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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First Class Lounge
Location: Next to Waitrose
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets. TV. Air charge for mobile phones.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: No
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Seated AreaNo
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Waiting Room
All platforms are partially or fully covered with a canopy.
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TrolleysYes
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Station BuffetYes
Station concourse
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ToiletsYes
The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
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Accessible toiletsYes
Accessible toilets are located next to platform 9 and can be operated by a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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Bureau De ChangeYes
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ShopsYes
Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
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Accessible toiletsYes
Accessible toilets are located next to platform 9 and can be operated by a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.networkrail.co.uk/stations/kings-cross0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from information point
Yes - from help point
Yes - from ticket office -
Information Services Open
The Rail Information Point is located in the centre of the Main Concourse.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
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Ticket gatesYes
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Parking
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Contact Details0207 431 4001
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Operator NameCP Plus
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NameStation Car Park
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Spaces322
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Number Accessible Spaces12
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Wheelchair users may require assistance using car park equipment at this station
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CctvNo
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Bicycle Facilities
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Spaces204
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ShelteredYes
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CctvYes
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Location
Platforms 1, 8 & 9
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TypeStands
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Accessibility
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HelplineYes
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
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Staff Help Available
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway - 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains - FREEPHONE 0800 316 1323
Grand Central - 08440 8110 072
Great Northern - 0800 0582 844
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Staff help available opening hoursMon-Fri 05:00 to 01:36
Sat 05:00 to 00:36
Sun 05:30 to 01:36 -
Induction LoopYes
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Accessible Ticket MachinesYes
One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant. There is a lowered ticket machine at this station.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
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Accessible Public Telephones
Public telephones are available near the Euston Road entrance of the station.
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Accessible toiletsYes
Accessible toilets are located next to platform 9 and can be operated by a radar key.
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Step Free Access
This is a Category A station. This station has step-free level access to all platforms.
Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.
The Assistance Meeting Point varies - please check with your operator.
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Ticket GatesYes
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownYes
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
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Wheelchairs AvailableYes
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First Class lounge
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Details
Location: Next to Waitrose
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets. TV. Air charge for mobile phones.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: No
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