Trains from Hazel Grove
to Altnabreac
Book your tickets
Station Message
All toilets are out of order at Hazel Grove station.
Hazel Grove facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
On each platform
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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ShopsYes
Kiosk
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Rail replacement locations
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces389
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ChargesFree
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Number Accessible Spaces22
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces23
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ShelteredNo
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CctvYes
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Location
Within Car Park
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Annotation
11 cycle lockers and 12 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
- Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Station Message
From Sunday 12 November, train services will temporarily not call at Altnabreac station. It has not been possible to access the station by road to ensure the platform and facilities are safe for customers to use during the winter period. ScotRail is working with Network Rail to secure safe access to the station and we will reinstate services as soon as possible
Altnabreac facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Rail replacement locations
Taxis are usually arranged for passengers travelling to/from Altnabreac - access to the station is by small vehicles only.
Please press station help point for assistance.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvNo
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category B2 station. Rough ground and low platforms
Please take care when boarding/alighting the train as the stepping distance between the train and the platform may be more prominent than at other platforms.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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