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What improvements have been made at Hazel Grove?
- 1 of 157 Amazon Lockers
- New LED lighting
- Mobility scooter friendly
- Ticket machine(s)
Station Message
All toilets are out of order at Hazel Grove station.
Hazel Grove facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Opening hoursMon-Thu 06:05 to 19:00
Fri 06:05 to 20:00
Sat 07:00 to 20:00
Sun 09:00 to 16:30
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
On each platform
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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ShopsYes
Kiosk
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Rail replacement locations
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces389
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ChargesFree
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Number Accessible Spaces22
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces23
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ShelteredNo
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CctvYes
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Location
Within Car Park
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Annotation
11 cycle lockers and 12 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
- Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Journeys from this station
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.