Trains from Hazel Grove
to Caerphilly
From £98.90
Hazel Grove to Caerphillyby train on average takes 3 hrs 57 mins
Hazel Grove to Caerphilly one way only
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Route info - Did you know!
- Trains depart every 60 minutes
- First train leaves Hazel Grove at 06:22
- Last train leaves Hazel Grove at 19:23
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Hazel Grove to Caerphilly train times
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Station Message
All toilets are out of order at Hazel Grove station.
Hazel Grove facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
On each platform
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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ShopsYes
Kiosk
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Rail replacement locations
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces389
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ChargesFree
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Number Accessible Spaces22
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces23
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ShelteredNo
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CctvYes
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Location
Within Car Park
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Annotation
11 cycle lockers and 12 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train AccessYes
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Accessible toiletsYes
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Step Free Access
- Category A Station
- Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
No designated area is provided. The station front may be used for set down purposes.
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Caerphilly facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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ShopsYes
Convenience store
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Rail replacement locations
The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station.
Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin"Ös Rd. Towards Cardiff, in front of St Martin"Ös church. Towards Rhymney, opposite.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Information available during ticket office opening times.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Ticket office for advice only.
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Ticket gatesNo
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Parking
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Contact Details03333 211 202
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Operator NameTransport for Wales/Caerphilly County Borough Council
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NameStation Car Park
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Spaces222
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ChargesFree
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Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces14
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ShelteredYes
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CctvYes
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Location
5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.
2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3.
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Annotation
5 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) take cash, and major debit and credit cards.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public Telephones
Low level/text public phones
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Nearest stations with more facilitiesEnerglyn & Churchill ParkYstrad Mynach
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Accessible toiletsNo
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Step Free Access
Category B2.
Platform 1 (for Cardiff) has level access.
Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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