Trains from Lealholm
to Aberdeen
Book your tickets
Lealholm facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting room at the station. There is a shelter on the 1 and only platform.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off on the main road in the village at the post office, adjacent to the post office for Whitby, opposite the post office for Middlesbrough.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
In the shelter
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Public Telephones
In the shelter
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Nearest stations with more facilitiesSleights
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Access to the one and only platform is step free, however access is through a gate which can be a problem for wheelchair users traveling alone.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Aberdeen facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkYes
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First Class Lounge
Located
Above booking office on the main concourse. Our lounge is unstaffed with access granted via an intercom system.
Tickets accepted
Inter-Available First Class tickets valid for travel on ScotRail services that day.
LNER tickets are accepted
Caledonian Sleeper Club room and Double room guests are permitted access.
'Cross Country only' tickets not accepted.
Facilities
Charging points and USB charging is available.
Refreshments
Complimentary refreshments and light snacks. Coffee and water machine.
Wi-Fi
Yes
Showers include an Accessible Shower
Yes
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Seated AreaNo
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Waiting RoomNo
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TrolleysYes
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Station BuffetYes
WHSmith
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ToiletsYes
The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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ShopsYes
WHSmith newsagent. Station has two PhotoMe photo booths.
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Rail replacement locations
Buses pick up/drop off on College Street, next to the Car Park.
Please click on the link below for the exact bus pick up location:-
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NameScotRail
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NameSouth College Street Car Park
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Spaces188
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Charges£6.00
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Number Accessible Spaces10
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Accessible Spaces Note
Parking is free for Blue Badge holders displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces80
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ShelteredYes
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CctvYes
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Location
additional cycle parking located outside Union Square Shopping Centre
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point: At the Automatic Ticket Gates inside the station
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Staff help available opening hoursMon-Sat 05:00 to 00:30
Sun 08:45 to 00:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310. Tactile paving to all platforms
Please take care when boarding/alighting the train towards the rear of platforms 3, 4, 5 and 6 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Blue Badge parking bays: 10
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Ticket GatesYes
Ticket gates to all platforms
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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First Class lounge
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Details
Located
Above booking office on the main concourse. Our lounge is unstaffed with access granted via an intercom system.
Tickets accepted
Inter-Available First Class tickets valid for travel on ScotRail services that day.
LNER tickets are accepted
Caledonian Sleeper Club room and Double room guests are permitted access.
'Cross Country only' tickets not accepted.
Facilities
Charging points and USB charging is available.
Refreshments
Complimentary refreshments and light snacks. Coffee and water machine.
Wi-Fi
Yes
Showers include an Accessible Shower
Yes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.