Trains from Lealholm
to Elmers End
Book your tickets
Lealholm facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting room at the station. There is a shelter on the 1 and only platform.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off on the main road in the village at the post office, adjacent to the post office for Whitby, opposite the post office for Middlesbrough.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
In the shelter
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Public Telephones
In the shelter
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Nearest stations with more facilitiesSleights
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Access to the one and only platform is step free, however access is through a gate which can be a problem for wheelchair users traveling alone.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Elmers End facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Heated waiting area in booking hall only available when staff are present
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Station BuffetYes
Coffee kiosk and Selecta vending machine
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ToiletsYes
Platform 1 - Available during staffing hours
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsYes
newspapers
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Rail replacement locations
- Towards Lewisham -Bus stop B on Elmers End Road (what 3 words: wins.remove.sticky).
- Towards Hayes - Bus stop C on Elmers End Road (what 3 words: crop.name.groups).
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1 - Available during staffing hours
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces108
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ChargesOff-peak: £6.10
Daily: £6.70
Weekly: £28.40
Monthly: £104.80
Three Monthly: £297.60
Six Monthly: £598.00
Annual: £1,069.00
Saturday: £5.10
Sunday: £3.50
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces5
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvNo
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Location
Station forecourt
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:00 to 19:50
Sun 08:00 to 16:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
station forecourt
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Height Adjusted Ticket Office CounterYes
Counters can be raised or lowered to suit all customers
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesLewisham
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Step Free Access
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London from station forecourt. Step free access to platform 2 for services away from London via Tesco car park. Step free Interchange between platforms via road (steep) is in excess of 600 metres. Step access between platforms via footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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