Trains from Lealholm
to Norwich
Book your tickets
Lealholm facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting room at the station. There is a shelter on the 1 and only platform.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off on the main road in the village at the post office, adjacent to the post office for Whitby, opposite the post office for Middlesbrough.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
In the shelter
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Public Telephones
In the shelter
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Nearest stations with more facilitiesSleights
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
Access to the one and only platform is step free, however access is through a gate which can be a problem for wheelchair users traveling alone.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Norwich facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is accessed from the station concourse and is next to AMT, adjacent to Platform 1. There is another waiting room on Platform 5, and this is available for customers to use between the hours of 04:30-23:00 Monday to Friday, 04:30-23:00 on Saturday's, and 06:30-23:00 on Sunday's.
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TrolleysYes
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Station BuffetYes
Self-service vending machines providing cold drinks and snacks
Free water refill point located on the station concourse, outside the customer service office
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ToiletsYes
There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
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Shops
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services Open
This station is staffed 24/7 and is open during the hours shown above, with information from platform dispatch staff available during these times. Information from staff in the ticket office is available during ticket office opening hours.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
Assistance meeting point is the information desk in booking hall
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 70
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/Opening Times
Mon-Sun 04:30 to 01:30Charges
Off-peak: £12.60
Daily: £13.60
Weekly: £58.00
Monthly: £227.00
Three Monthly: £649.00
Annual: £2,271.00
Saturday: £7.40
Sunday: £7.40
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Car Park 2
Notes
Name: Station Car Park
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Off-peak: £12.60
Daily: £13.60
Weekly: £58.00
Monthly: £227.00
Three Monthly: £649.00
Annual: £2,271.00
Saturday: £7.40
Sunday: £7.40
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Car Park 3
Notes
Name: Car Park 3
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Off-peak: £12.60
Daily: £13.60
Weekly: £58.00
Monthly: £227.00
Three Monthly: £649.00
Annual: £2,271.00
Saturday: £7.40
Sunday: £7.40
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Bicycle Facilities
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Spaces442
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ShelteredYes
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CctvYes
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Location
Cycle parking facilities can be located next to the station entrance, near the bus stops
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TypeRacks
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Accessibility
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Helpline
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the information desk in booking hall.
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the main station entrance
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.