Trains from Manchester Victoria Station
to Merstham
From £51.00
Manchester Victoria Station to Mersthamby train on average takes 4 hrs 10 mins
Manchester Victoria Station to Merstham one way only
Cheapest Advance Single
from £51.00
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 21 minutes
- First train leaves Manchester Victoria Station at 04:33
- Last train leaves Manchester Victoria Station at 19:43
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Manchester Victoria to Merstham train times
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Manchester Victoria Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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TrolleysNo
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Station BuffetYes
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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ToiletsYes
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Baby ChangeYes
Inside the accessible toilet
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from information point
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Information Services Open
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
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Ticket gatesYes
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Bicycle Facilities
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Spaces38
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ShelteredNo
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CctvYes
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Merstham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
A heated waiting room is available in the ticket office during staffed hours. Unheated shelters are available on both platforms.
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Station BuffetYes
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ToiletsYes
Located on platform 1.
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Accessible toiletsNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/6q8zYPXVdvb6LnsI2wdHMq/df809353a6fb7daed21b8656f41e53d4/2024-06_CI_SN_RRB_MHM_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Located on platform 1.
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
AvailableYes
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Operator NameSouthern
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is by the Ticket Office.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces195
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Number Accessible Spaces4
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces112
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ShelteredYes
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CctvYes
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Location
Located outside the front of the station and on platforms 1 and 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
Racks
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Staff help available opening hoursMon-Sat 05:50 to 20:30
Sun 06:00 to 20:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
You can arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category B2 station: Level access to platform 1 (to London) from main entrance. Step-free access to platform 2 (to Redhill) from rear entrance via steep access path, route approximately 1100m from main entrance. No step-free interchange between platforms.
The Assistance Meeting Point is by the Ticket Office.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Located at the front of the station
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.