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Manchester Victoria Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Opening hoursMon-Sat 06:30 to 22:00
Sun 08:00 to 22:15
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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TrolleysNo
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Station BuffetYes
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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ToiletsYes
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Baby ChangeYes
Inside the accessible toilet
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from information point
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Information Services Open
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
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Ticket gatesYes
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Bicycle Facilities
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Spaces38
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ShelteredNo
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CctvYes
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Journeys from this station
What improvements have been made at Manchester Victoria Station?
- Mobility scooter friendly
- Extended lift opening hours
- Ticket machine(s)
This impressive Grade II listed station, with its Edwardian neo-Baroque facade, has recently undergone extensive renovations, which sees it transformed into a major east-west interchange in northern England. Still bearing the original name - Lancashire and Yorkshire Railway, and with its glorious glass and iron canopy restored to its previous splendor, the mosaic-tiled map of the former network routes has been lovingly repaired and serves as a timely reminder of England's rich railway history.
Serving as an interchange for Manchester’s famous tramline, Manchester Victoria is conveniently attached to the Manchester Arena, right next to the National Football Museum, and it’s a short walk to the fascinating Northern Quarter, with upmarket designer boutiques and trendy cafes.
How far is Manchester Victoria station from Manchester airport?
Manchester Victoria station is approximately 9 miles to Manchester airport. However, there’s a train that will take you right there in under half-an-hour.
How far is the walk from Manchester Victoria station to Manchester city centre?
Walking through the Northern Quarter, it takes approximately 15 minutes to walk to the city centre.
Does Manchester Victoria station have car park facilities?
Yes, there are 233 parking spaces available, including Blue Badge spaces.
Are there secure bike storage facilities at Manchester Victoria station?
Yes, there are 38 cycle storage stands, overlooked by CCTV.
What facilities are available at Manchester Victoria station?
- Toilets
- Postbox
- Coin and Card Telephones
- Station Buffet
- Disabled Access - step-free access, ramps for trains, wheelchairs and induction loops all available
What popular destinations are available from Manchester Victoria Station?
- Manchester Victoria to Bradford Interchange
- Manchester Victoria to York
- Manchester Victoria to Leeds
- Manchester Victoria to Liverpool Lime Street
- Manchester Victoria to Newcastle
Inspired to find out more about Manchester? We’ve put together the following guide outlining all the amazing places you can do or visit while you’re there.
Timetable for the routes on which Manchester Victoria station is located
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.