Trains from Manchester Victoria Station
to Norton Bridge
Book your tickets
Manchester Victoria Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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TrolleysNo
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Station BuffetYes
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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ToiletsYes
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Baby ChangeYes
Inside the accessible toilet
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilet is accessed using a radar key or via the remote access system
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from information point
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Information Services Open
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
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Ticket gatesYes
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Bicycle Facilities
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Spaces38
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ShelteredNo
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CctvYes
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible toiletsNo
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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Station Message
STATION CLOSED
This station is permanently closed and train services no longer call here.
The station was officially permanently closed with effect from 10 December 2017.
The replacement bus service that was previously shown in our Journey Planner has also been permanently withdrawn.
Norton Bridge facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
no
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Station BuffetNo
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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CCTVNo
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Toilets
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Accessible toiletsNo
N/A
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Operator NameNone
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Information Available From StaffYes - from help point
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 22:00
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Nearest stations with more facilitiesStaffordStoke-on-Trent
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Accessible toiletsNo
N/A
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Step Free Access
No access to stations at present
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Ticket GatesNo
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Impaired Mobility Set DownNo
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