Trains from Moses Gate
to Braintree
Book your tickets
Moses Gate facilities
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Ticket office
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Ticket OfficeNo
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail replacement buses operate from outside the Four Ways Hotel on Bolton Road
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help PointsYes
Help Points available on platforms.
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessNo
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
access onto both platforms is via a ramp, access between platforms is via Bolton Road
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Braintree facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is located in the station building opposite the ticket office, and is accessed from the booking hall.
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Station BuffetNo
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ToiletsYes
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 18:30Saturday 05:30 - 12:30Sunday 08:00 - 15:00
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stop in the turning circle, just outside the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 18:30Saturday 05:30 - 12:30Sunday 08:00 - 15:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information is available from the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Witham and London) - Between the side entrance and the main entrance to the platform, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/braintree-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces25
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ChargesDaily: £5.80
Weekly: £23.00
Monthly: £90.00
Three Monthly: £255.00
Annual: £890.00
Saturday: £5.80
Sunday: £5.80 -
Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces84
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ShelteredYes
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CctvYes
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Location
There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council.
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TypeRacks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. On weekdays only, a mobile platform host is available for pre-booked assistance between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham station, which is approximately 8 miles away. Booking is recommended.
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Staff help available opening hoursMon-Fri 06:15 to 19:00
Sat 05:45 to 13:05
Sun 07:45 to 15:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesWitham
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Accessible toiletsYes
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Step Free Access
This station has step free access to the single platform for trains towards Witham and London.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.