Trains from Newton Aycliffe
to Hartlepool
Book your tickets
Newton Aycliffe facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaNo
-
Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop off at station front layby
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces16
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces2
-
ShelteredNo
-
CctvYes
-
Location
Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Ramp For Train AccessYes
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
Kerb from car park to station entrance
-
Wheelchairs AvailableNo
-
Hartlepool facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Station BuffetYes
-
ToiletsYes
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toiletsYes
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Replacement transport will pick up/drop off at the station front.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toiletsYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
none
-
Ticket gatesYes
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameLocal Council - 70 spaces
-
NameStation Car Park
-
Spaces0
-
Charges£0.00
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
CctvYes
-
Location
Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
-
Ramp For Train AccessYes
-
Accessible toiletsYes
-
Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
-
Impaired Mobility Set DownYes
Step free access from car park to station entrance
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.