Trains from Retford Train Station
to Diss
From £41.10
Retford Train Station to Dissby train on average takes 3 hrs 26 mins
Retford Train Station to Diss one way only
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Route info - Did you know!
- Trains depart every 57 minutes
- First train leaves Retford Train Station at 05:50
- Last train leaves Retford Train Station at 20:18
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Retford to Diss train times
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Retford Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
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TrolleysYes
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Station BuffetYes
Coffee shop available on platform 1 for refreshments
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ToiletsYes
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
only for car park and low level accessible for all purpose is for assistance
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameLondon North Eastern Railway
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NameStation Car Park
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Spaces84
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ChargesOff-peak: £6.75
Per Hour: £2.20
Daily: £13.50
Weekly: £54.00
Monthly: £150.00
Annual: £1,375.00
Saturday: £6.75
Sunday: £6.75
Note:Short stay (21 - 60 mins) - £2.20
Short stay (61 - 120 mins) - £4.20
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces38
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ShelteredYes
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CctvYes
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Location
north end of Platform 1
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:30 to 23:30
Sat 05:30 to 21:30
Sun 09:30 to 23:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
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Ramp For Train AccessYes
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Accessible Taxis
Advance booking is advisable.
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Station Front
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Wheelchairs AvailableYes
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Station Message
July 2024: Due to some current staffing vacancies within our team that work at Diss station, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.
Diss facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
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Station BuffetYes
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ToiletsYes
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off in the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/diss-station-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces261
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ChargesOff-peak: £5.00
Per Hour: £1.00
Daily: £6.00
Weekly: £30.00
Monthly: £115.00
Three Monthly: £329.00
Annual: £1,152.00
Saturday: £4.00
Sunday: £4.00
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£53.00 Flexi ticket
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Number Accessible Spaces14
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvNo
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Location
There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 07:00 to 22:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswichNorwich
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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