Trains from Retford Train Station
to Wembley Central
Book your tickets
Retford Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
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TrolleysYes
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Station BuffetYes
Coffee shop available on platform 1 for refreshments
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ToiletsYes
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
only for car park and low level accessible for all purpose is for assistance
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameLondon North Eastern Railway
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NameStation Car Park
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Spaces84
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ChargesOff-peak: £6.75
Per Hour: £2.20
Daily: £13.50
Weekly: £54.00
Monthly: £150.00
Annual: £1,375.00
Saturday: £6.75
Sunday: £6.75
Note:Short stay (21 - 60 mins) - £2.20
Short stay (61 - 120 mins) - £4.20
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces38
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ShelteredYes
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CctvYes
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Location
north end of Platform 1
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:30 to 23:30
Sat 05:30 to 21:30
Sun 09:30 to 23:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
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Ramp For Train AccessYes
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Accessible Taxis
Advance booking is advisable.
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Station Front
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Wheelchairs AvailableYes
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Station Message
The lift serving the Southbound Bakerloo and London Overground services is out of order at Wembley Central station.
The lifts between platforms 5 and 6 and the entrance / exit are also out of order.
Wembley Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car ParkNo
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Seated AreaNo
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting RoomYes
Platform 1 Only
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Station BuffetNo
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ToiletsYes
In ticket hall area and also off Platform 6.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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CCTVYes
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Toilets
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AvailableYes
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Location
In ticket hall area and also off Platform 6.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Information Services Open
Information is available from staff
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Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces48
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ShelteredNo
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CctvNo
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
Contact taxi operator directly
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Accessible toiletsYes
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Step Free Access
Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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