Trains from Settle
to London Bridge
Book your tickets
Settle facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There are 3 waiting rooms in total at the station.
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TrolleysYes
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Station BuffetNo
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ToiletsYes
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
- Replacement transport will pick up/drop off in the sidings
- Pedestrian access only from and to the station car park
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
There is a car park at the front of the station.
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces40
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Charges£2.00
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvNo
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:15 to 16:40
Sat,Sun 09:15 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Although not available staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Step-free Access to platform 2 (to Carlisle is via a staff operated pedestrian foot crossing (Barrow Crossing). When un-staffed, access to platform 2 is via a stepped footbridge. Level access from booking office, car park and station entrance to platform 1 (to Leeds). If you are unable to use the stairs and are travelling outside of staffing hours please contact 0800 138 5560 for advice on alternative accessible road transport.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Station Message
The escalators between platforms 13 / 14 and the lower concourse are also out of order at London Bridge station.
London Bridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Facilities
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Car ParkNo
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Seated AreaYes
Seating areas are available station wide.
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Waiting RoomNo
The concourse and all platforms are partially or fully covered with a canopy.
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Station BuffetYes
Station concourse
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ToiletsYes
The toilets can be located on the lower concourse.
A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.
The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground.уАА
If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesNo
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Wi FiYes
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Post BoxNo
Post Office located nearby
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Tourist InformationNo
N/A
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Atm MachineYes
ATMs are located on the lower and upper concourses.
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ShopsYes
Various shops, cafes and restaurants
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Rail replacement locations
Replacement bus services are usually found at the Bus Station on London Bridge Street (Bus stop D).
However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets can be located on the lower concourse.
A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.
The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground.уАА
If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0203 4684714 -
AvailableYes
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Operator NameManaged by the Left Luggage unit who can be contacted on 0203 4684714
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Information is available from staff at all times and information points are available
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
These are available on the main concourse.
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Ticket gatesYes
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Bicycle Facilities
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Spaces200
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ShelteredYes
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CctvYes
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Location
Located in Station Approach.
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
By booking through disabled travel or contacting any member of staff
Monday-Saturday 04:00-01:00Sunday 06:00-01:00
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Staff help available opening hoursMon-Sun 04:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesNo
All machines are too high for wheelchair users. Staff assistance is available.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Taxis with ramps.
There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
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Accessible toiletsYes
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Step Free Access
This is a Category A station. This station has step-free level access to all platforms via lifts.
The Assistance Meeting Point varies - please check with your operator.
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Ticket GatesYes
`
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Impaired Mobility Set DownYes
Please contact customer services of the appropriate train operator or speak to a member of the station team who will be able to assist:
- Southern: 0800 138 1016 (textphone 0800 138 1018)- Southeastern: 0800 783 4524 (textphone 0800 783 4548)- Thameslink: 0800 058 2844 (textphone 0800 975 1052)
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Wheelchairs AvailableYes
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