Trains from Settle
to Salisbury
Book your tickets
Settle facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There are 3 waiting rooms in total at the station.
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TrolleysYes
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Station BuffetNo
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ToiletsYes
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
- Replacement transport will pick up/drop off in the sidings
- Pedestrian access only from and to the station car park
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
There is a car park at the front of the station.
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces40
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Charges£2.00
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvNo
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:15 to 16:40
Sat,Sun 09:15 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Although not available staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Step-free Access to platform 2 (to Carlisle is via a staff operated pedestrian foot crossing (Barrow Crossing). When un-staffed, access to platform 2 is via a stepped footbridge. Level access from booking office, car park and station entrance to platform 1 (to Leeds). If you are unable to use the stairs and are travelling outside of staffing hours please contact 0800 138 5560 for advice on alternative accessible road transport.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Salisbury facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Salisbury ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Heated waiting rooms located on Platforms 2, 3 and 4.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. The baby changing facilities are located in the toilets on Platform 4.
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Accessible toiletsYes
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Baby ChangeYes
Baby changing facilities in toilets on Platform 4.
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TelephonesYes
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Wi Fi
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Atm MachineYes
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Rail replacement locations
Station forecourt, off South Western Road
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. The baby changing facilities are located in the toilets on Platform 4.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Salisbury.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesYes
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Parking
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NameSalisbury Car Park
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Spaces269
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ChargesOff-peak: £5.30
Per Hour: £1.80
Daily: £10.70
Weekly: £42.60
Monthly: £150.10
Three Monthly: £450.30
Annual: £1,501.00
Saturday: £5.30
Sunday: £5.30
Note:Ring Go Code 2014.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £5.30.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.90.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces8
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces110
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ShelteredYes
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CctvYes
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Location
Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Step-free category B Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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