Trains from Settle
to West Drayton
Book your tickets
Settle facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There are 3 waiting rooms in total at the station.
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TrolleysYes
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Station BuffetNo
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ToiletsYes
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Tourist InformationYes
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Rail replacement locations
- Replacement transport will pick up/drop off in the sidings
- Pedestrian access only from and to the station car park
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are available when the ticket office is open
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
There is a car park at the front of the station.
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces40
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Charges£2.00
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvNo
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:15 to 16:40
Sat,Sun 09:15 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Although not available staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
Step-free Access to platform 2 (to Carlisle is via a staff operated pedestrian foot crossing (Barrow Crossing). When un-staffed, access to platform 2 is via a stepped footbridge. Level access from booking office, car park and station entrance to platform 1 (to Leeds). If you are unable to use the stairs and are travelling outside of staffing hours please contact 0800 138 5560 for advice on alternative accessible road transport.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Station Message
Car Park ClosureFrom the 4th of November 2024 until early January 2025 the car park will be closed due to improvement works
We apologise for any inconvienance this may cause.
West Drayton facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
- Nearby shop sells Oyster cards.
- Oyster cards can be purchased from the Ticket Vending Machine.
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
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Waiting RoomYes
An accessible, heated waiting room is located on Platform 3 & 4.
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Station BuffetNo
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ToiletsYes
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toiletsYes
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4K1K7KMsxtGaJoERm8Kslf/20996bfaae35401b9f4cec6db5a76246/MTR220613d_Bus_Routes_for_Rail_Strike__West_Drayton_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toiletsYes
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Parking
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Contact Details03301235247
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Operator NameSaba Park Services UK Ltd
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Spaces10
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Location
Outside the main station approach entrance
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located in the ticket hall on Station Approach.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket GatesYes
West Drayton has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.