Wintery conditions
Storm Bert
Storm Bert has brought rainfall and high winds to the North of England, which has caused some disruption to parts of our network.
Over the next few days we recommend you check before you travel, first by planning your journey and then checking just before you travel using our service updates page, or our check your journey box below, to see how your train is running.
Travel advice and ticket acceptance
If your Northern train has been cancelled you can travel on other Northern trains before or after your original time (on the same route, valid all day).
Refunds and Delay Repay
If your train is cancelled, you can claim a full refund, (provided your ticket was purchased through Northern). More details can be found on the refunds page.
If your train is delayed you can claim a refund depending on the length of delay using the Delay Repay portal.